Protect yourself from utility scams. If you receive a call or email requesting immediate payment and want to confirm it is legitimate, please call 407-836-5515.*** Our self-service customer information system will be down for maintenance on Tuesday, March 9th through Wednesday, March 10th between 11:00 p.m. and 1:00 a.m. We thank you for your patience and apologize for any inconvenience this may cause. *** We understand the COVID-19 pandemic has financially impacted our customers. If you have fallen behind on your payments and need assistance to bring your account current, please call us at 407-836-5515.
Request start, stop, or transfer of utility service through our convenient online forms. After submitting your form, you will be contacted by a customer service representative who will help you fulfill your request. See each individual form for details.
- Start Service - Request start of utility services at an address.
- Transfer Service (requires log in) - Request transfer of service from one address to another.
- Stop Service (requires log in) - Request termination of service at an address.
- Water Audit (requires log in) - Request water audit at an address.
Para más información, por favor llame al Departamento de Servicios Públicos del Condado de Orange y pida hablar con un representante en español al teléfono 407-836-5515.