Orange County Utilities

Request to Start Service

Requests for new service at an existing address can be submitted online no less than 3 business days* prior to the service start date. If you require service in less than 3 business days, please contact the Customer Service Call Center at (407) 836-5515. You will be contacted during business hours (8:00 a.m. to 6:30 p.m.) at the phone number you provide to verify your request.

*If the 3 days prior to your requested start date includes Orange County holiday(s), the date will be scheduled for the next available business day.

Verification by a Customer Service team member is required prior to actual scheduling and start of service.

* Indicates required entries

Contact Information

New Service Information

Billing Information